Feedback and public roadmap.
I have voted and written since 2020 several improvement ideas for your platform.
Being a client for a major insurance company, I'm disappointed to see that for several suggestions dating back more than 12 months, it doesn't even seem to have been looked at by your team.
It would be more than interesting to have an idea for your roadmap as well as a dynamic management of the catalog of ideas (feedback) maintained by your customers.
I consider this a lack of respect for your users and customers.
Geoffrey, I completely agree--we owe updates to you and our broader customer base and have fallen behind in some cases and your post here helps us do better. We will be in touch to have a more comprehensive roadmap conversation with you