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54 results found

  1. Please let users know you will be making huge charges for no services provided!

    Please let know users that Atlas will generate huge charges for NO usage and will be hit with huge bills without having even used your service. Also, please let users know that MongoDB will not build or compile on Raspberry Pi either Ubuntu or Debian!

    2 votes

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  2. Disable duplicate linked Organization names

    Currently, one can create multiple linked sub-organizations under a main billing organization, but having the exact same names. The below API command, run repeatedly, will create the same sub-org name with different orgId's. I believe this only serves to confuse administrators and makes management more difficult -- therefore, I'd rather have the API fail with "HTTP 4xx: Another organization already exists with the same name."

    curl -s -X POST --digest -u "$ATLASPUBLICKEY:$ATLASPRIVATEKEY" \
    --header "Content-Type: application/json" \
    --data '{ "name": "MYORG", "orgOwnerId": "MYORGOWNERID" }' "https://cloud.mongodb.com/api/atlas/v1.0/orgs" \
    | jq -r .organization.name

    2 votes

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  3. Add a button to retry to collect a payment on the billing - invoices tab

    Add a button to retry to collect the payment from a credit card on user request. This will help when there are problems with the credit card funds or credit limit.

    2 votes

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  4. payment

    Add PIX payment method. I don't know how much of a hassle it's to implement such payment method for brazillians, but I think it would be one of the "killer feature" for us. Thank you.

    2 votes

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  5. Credits by period

    Provide the ability to display and export credits by period (from date - to date) instead of selecting each single month, so that uers can easily display credit trends, etc. without downloading a lot of cvs and merge them togheter.

    2 votes

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  6. Invoice: Ability to post items to a collection daily

    You have daily line items on invoices. It would be great to be able to configure our billing to post to one of our collections. This would allow me to put charts on top of usage across all of our project and not just monthly

    2 votes

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  7. FinOps Cost Export - FOCUS Data Model

    We need to export MongoDb Atlas, … usage data in FOCUS format to handle those in our internal automated accounting.

    FOCUS is an essential part of FinOps Foundation evolved to be a industry standard.

    We need that to automate internal cost allocation for all resources being part of our Cloud Infrastructure Platorm. MongoDB is on eoffering as part of that internal platform.

    1 vote

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  8. We would like to know the how to find out the inactive atlas cluster which are not actively using user more than two weeks and how to pause

    We would like to know the how to find out the inactive atlas cluster which are not actively using user more than two weeks and how to pause those cluster automatically which help us to save cost.

    1 vote

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  9. We would like to know the how to find out the inactive atlas cluster which are not actively using user more than two weeks and how to pause

    We would like to know the how to find out the inactive atlas cluster which are not actively using user more than two weeks or some specific period and how to pause those cluster automatically which help us to save cost.

    1 vote

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  10. DataBases Prices

    Several clients from Brazil frequently complain that MongoDB is expensive. One of the reasons is the need to create separate clusters (even M10-sized clusters) for development and/or staging for each production cluster.

    One alternative they are using to reduce MongoDB costs is to share DEV and/or staging clusters among multiple teams. However, this introduces another challenge: how to split these costs internally between different departments.

    To address this demand, which has been raised by several clients—including Ambev, Anhanguera, DASA, and Digibee—my suggestion is for Atlas to provide a way for customers to see the cost per database within a cluster.…

    1 vote

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  11. Billing breakdown by usage dimension for private endpoints

    Since private endpoint billing is based on a "capacity unit" that has three dimensions (new connections, active connections, and processed bytes), and the bill is determined by the highest of the three, it is important to know how much of each of these three dimensions is being used in order to make engineering decisions on how to control cost.

    For example, if the main driver of usage is processed bytes and the other two dimensions are barely being used at all, then how we would go about how to control this cost would be very different than if all three…

    1 vote

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  12. Restrict Atlas users with Charts `Dashboard Viewer` role from viewing cluster data

    Atlas users with Charts Dashboard Viewer role are required to have Atlas Project Data Access Read Only role at least to view the Charts Dashboard. By granting Project Data Access Read Only role these Atlas users can not only view the Charts Dashboard but also can view the cluster data.

    It would be great if we can have Atlas users to view Charts Dashboard alone without the need for granting Project Data Access Read Only role access. So that they no longer can view the cluster data, which is very important.

    1 vote

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  13. Calculate Atlas Enterprise by sku

    On the invoice, calculate the support value per SKU. Currently, the value of Atlas Enterprise is not included in the SKU.

    1 vote

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  14. Data transfer costs - Capacity Units Breakdown Invoice

    On the invoices include the costs of data-transfer based on capacity units / hour. Capacity units are calculated based on 3 categories: "New connections or flows","Active connections or flows" or "Processed bytes".
    One of the difficulties from the user perspective is to understand how much is the usage of our application on MongoDB is contributing for each category?

    Example: I was charged for 10000 Capacity Units for 3h, at $0.012 hour. Final charge is 360$. The problem with this is that I don't know what is contributing most for my cost, is it the "New connections"? "Active Connections? or "Processed…

    1 vote

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  15. One tab or one button to quit from the whole platform without begging the support to help

    There is no simple way to quit the service and erase the data. You have to go though clusters, projects and organizations without any links provided. The links given in messages are misleading. I had to work with helpdesk for almost an hour just to delete all my data that included: 1 organization, 1 project and two clusters.

    1 vote

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  16. Improve Atlas cost utilization tracking by time and label

    Currently for any Atlas instance, cost granularity is limited to the cluster. It would be a significant improvement to enable cost utilization tracking by database for storage and compute. Specifically, storage and cost records should be granular in time and label, where labels can be assigned to databases. That is, as a common example with GCP for example, costs should be tracked by second, and in the billing data, aggregated to the hour by label.

    This will allow chargeback, showback, and improved allocation methods for modern FinOps practices. As it is, MongoDB Atlas falls well short of any ability to…

    1 vote

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  17. Billing

    What am I paying $60 a month for??? We only set it up and wired it to our Azure services; there is no data being run through it, we only hit it 2-3 times to test the APIs and make sure they work - it has been sitting dormant for 5 months, and I've gifted you guys over $300 as a result. HELP ME TO LOWER THE COST!!! Seems like a huge waste of money..

    1 vote

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  18. Expose billing usage on free tiers

    An email was just sent out with the following information:


    As a user of the App Services free tier, we have some exciting updates for you. After receiving your feedback, we will be moving to a daily free tier model that provides more clarity and makes it easier for you to track your usage.

    In July, you’ll see an updated App Services UI dashboard that reflects this daily free tier usage rather than the current monthly model.

    In this new model, the following daily free tier limits will apply:

    • 50,000 Requests
    • 0.5 GB of Data Transfer
    • 25…

    1 vote

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  19. Allow showing Total Usage chart based on Usage Date instead of Billed Date

    On the billing page (cloud.mongodb.com/v2#/org/.../billing/invoice/...) there is a “Total Usage” chart that uses the Billed Date to paint the bars.

    It would be great to be able to switch to the Usage Date instead.

    This would help me to better understand on which day how much usage accrued in terms of costs. I am looking at it because I want to monitor the effects of changes that I made to the backup policy or the effects of code updates to reduce data transfer volumes.

    Thanks a lot for considering this!

    1 vote

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  20. Allow Organizations without a Subscription to have linked organizations

    Currently, to be able to link organizations to a single paying organization (ie. linked organizations), it requires an active (paid) subscription.
    My use-case is that we have an enterprise subscription on our production organization, but wish to have a sandbox organization to test infrastructure as code, creating/deleting sub-organizations, and linking API keys.
    In my opinion, developers / administrators should be able to test out managing the org structure in a separate account without affecting the primary "root" paying account structure.

    1 vote

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