When an account get susspended due to some debt on invoices. Please add a detailed step by step process indicating how the service gonna be stopped after some time. This, becuase today in the email, you only say "please pay the invoice" but you don't give clear information of how or when the cluster gonna be innaccesible to be used (this process is not clear for customer service neather). Note, some time change the payment method can take some time and depend on other instituition.