Official ServiceNow Connector
Would love to see an official connector to ServiceNow for automatic ticket creation triggered by various database alerts.
Jeffrey
shared this idea
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AdminZuhair
(Admin, MongoDB)
commented
hi @jon can you share more details about your use case with a ServiceNow connector for MongoDB Atlas. Would be great to learn more here and ways we can help. If easier feel free to email me directly at zuhair.ahmed@mongodb.com. Thank you
(Edited by admin) -
Jon
commented
It would be great to have an OOTB connector for ServiceNow, so each customer doesn't have to role their own custom solution.
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Hi there! It is possible to send Atlas alerts to ServiceNow through webhooks. Does this meet your need?
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Dale
commented
Integration with ServiceNow would be very helpful. Any traction yet on providing this feature?
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Mahesh
commented
Any update on this?
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Greg
commented
I have another customer who would also like to escalate this. Please contact me for more info
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Greg
commented
My customer have also requested this and would like to know if and how they can escalate such a request
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It is possible to use the generic Webhooks endpoint to push to ServiceNow: We are working to get a tutorial documented.
-Andrew
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Chad
commented
Would also like a connector for xMatters and Microsoft Teams.
