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32 results found

  1. Include the MongoDB VAT number in the automatically generated invoice

    As a foreign company, it is necessary to have the VAT number of the invoice to proceed with corporate expense deductions.

    1 vote

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  2. Provide a more granular breakdown of monthly Atlas billing (in the Azure dashboard)

    Provided more flexibility/transparency into the monthly Atlas spend for Azure marketplace customers (in the Azure billing dashboard). Ie. allow users to break down spend by project, tag, cluster etc.

    Currently, only a single total monthly spend value is available in the Azure dashboard, with no additional details.

    1 vote

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  3. Restrict Organization Subscription/Credit to certain Project(s)

    We want multiple internal groups to belong to a single Payer Atlas Organization for our company to simplify management but those groups also have separate internal cost centers.

    Currently if any single project purchases atlas marketplace subscriptions or commitment subscriptions, they can be consumed by all projects in the Organization (and linked organizations). We want to ensure that only the projects for that purchased the subscription can utilize the subscriptions they paid for.

    This is similar to AWS Compute savings plans, where by default they are spread/utilized by any member organization account but you have the flexibility to restrict only…

    1 vote

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  4. Data Usage Reporting & Improved Profiler

    The Current Problem:
    The existing issue stems from MongoDB's inability to provide concrete evidence supporting the data charges for your data usage. This predicament becomes especially troublesome when your system typically operates within a data usage threshold of less than 100GB daily. Suddenly, over a span of 7 days, you are billed for data usage exceeding 1000-2000GB daily, only to subsequently revert to using less than 100GB daily. The absence of substantiated evidence leaves you in a quandary, unsure whether the issue lies with your system or is a reporting error on MongoDB's part. MongoDB Support relies on the slowest…

    1 vote

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  5. Add more detailed information about SUSPENDED account state

    When an account get susspended due to some debt on invoices. Please add a detailed step by step process indicating how the service gonna be stopped after some time. This, becuase today in the email, you only say "please pay the invoice" but you don't give clear information of how or when the cluster gonna be innaccesible to be used (this process is not clear for customer service neather). Note, some time change the payment method can take some time and depend on other instituition.

    1 vote

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  6. Request billing invoices via API calls at project and cluster level

    We need the possibility to request billing invoices via API calls at the project and also cluster level.
    The information should be available as it is broken down in the invoices that can be downloaded from Atlas as a csv file.

    1 vote

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  7. Enable me to pay the present account; your web site takes me to an old closed account and doesn't let me update with my new credit card .

    Ensure that the billing module of your portal links to the actrive account, not a closed account, so that customers can update their credit card info.

    1 vote

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  8. Kindly see how you can accomodate Dedicated Pricing for countries especially in Africa where dollar rates are very high

    Minimize pricing for Dedicate service the hourly rate multiply by 3 server node is high especially for startups in Africa

    1 vote

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  9. Ability to download invoices based on custom date range

    A customer requested the previous year's invoices. Currently, there's only a way to view/download month by month. Can we improve the UI/UX by allowing the end user to download after selecting a date range via the filters that already exist in the Atlas Billing page?

    This would enhance the user's experience in similar scenarios so they would not have to go through 12 separate data downloads to see the previous year of invoices in one dataset.

    1 vote

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  10. I WANT UPI OPTION

    UPI option for India users would be great.

    1 vote

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  11. payment failure

    I tried couple of credit cards including Amex India and Visa. It keeps giving message "The card has been declined."

    1 vote

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  12. new Role Paying Org Owner

    For CrossOrg Billing - should allow this role to see billing details of linked orgs (IN linked Orgs)

    1 vote

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