fix download newer version of Compass error message
I keep getting an error message when trying to launch and use compass, it says it fails to update to newer version.
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Alan
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Rhys
commented
Hi Alan, a few questions to help us understand what's going on a bit better and debug the issue:
- What operating system are you using and which version of Compass are you using?
- Is this error shown in the popup toast in the bottom left of the page when installing the newest version?
- Can you share your Compass logs with us? https://www.mongodb.com/docs/compass/current/troubleshooting/logs/#in-the--top-menu-bar--click-help.