İbrahim
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"People are using your product, and everyone is complaining about the same issue. You respond by saying this won't be addressed and that you're focusing on other critical problems. If people give up on your product, all the critical issues you're working on won't matter because there will be no returns. Why don't you listen to your customers a bit and make it more customer-centric? You won't get feedback from someone walking down the street; it will come from your users. Take every comment into account."