Seyfullah
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Although we've used Opsgenie Team Integration API, alarms generated by Mongo aren't included in the team information when they're forwarded to Opsgenie, preventing escalation to the team. We also want to consolidate alarms on a common platform and receive alerts via email, app popups, or calls when a critical situation occurs. Currently, this doesn't seem possible because it's not associated with the team, and alarms, regardless of their criticality, appear as "Moderate" severity in Opsgenie.