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Jethro Carr

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  1. More detail and lead time around maintenance notifications

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    5 comments  ·  Atlas » Other  ·  Admin →
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    Jethro Carr commented  · 

    This is a pain-point for us as well.

    As a customer who recently moved to Atlas, we only discovered driver intolerances with this downtime on some parts of our stack after our migration and it's going to take time to work on a permanent fix. I have no doubts that other Atlas migrants will run into similar issues and so maintenance is far from zero-impact for some clients.

    Additionally we have a zero-risk tolerance during key commercial holidays of the year (eg Black Friday) and these maintenance tasks need to be re-scheduled but with them typically being such short notice, it's quite possible to miss them and fail to click the "defer 1 week" button and as a result, apply a change that includes some level of risk, during a risk-adverse period.

    Jethro Carr supported this idea  · 

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