Billing & Account Management

Showing 69 of 4010

Do not reference "support" in billing page

Remove reference to "support" on the billing page. Specifically, when you scroll over the "?" bubble next to the Atlas Pro/Enterprise/Platinum line item the only information that pops up is "includes end-to-end support". Customers tend to view thi...

Guest over 2 years ago in Billing & Account Management 0 Submitted

15 VOTE

Public API to get cluster pricing

Currently, we have to use the UI to get a pricing estimate for a cluster. Having a programmatic way to get this estimate would be very valuable.

Guest over 3 years ago in Billing & Account Management 4 Submitted

2 VOTE

break an invoice down to the database level

We have different application using different DB on the same cluster. current billing break down on the cluster level which we can't itemized the bill and know how much each application usage on the bill. would like to have bill break down usage o...

Guest 6 months ago in Billing & Account Management 0 Submitted

2 VOTE

break down usage on DB level on bill summary

We have multiple application using different DB on the same cluster, current bill has usage breakdown on the cluster level which we are not able to bill application for their usage, would like to have bill breakdown on DB level, so we can bill pro...

Guest 6 months ago in Billing & Account Management 0 Submitted

4 VOTE

Include “Tag” Field in the Cost Explorer API Response

We would like to request an enhancement to the API functionality to better support our reporting needs. Specifically, we are asking for a “tag” field to be included in the response from the following endpoint: https://cloud.mongodb.com/api/atlas/v...

Guest about 1 year ago in Billing & Account Management 1 Submitted

5 VOTE

More information about snapshots and oplog sizes for backup optimization

Backup optimizations always involve costs. However, currently, we only have access to the number of GB we are consuming. I'm not able to tell which snapshots are full or incremental. Also, when Continuous Backup is enabled, I can't see how much I'...

Guest over 1 year ago in Billing & Account Management 1 Submitted

1 VOTE

Please use correct date format in invoices

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. Current format: 11/01/25 This is supposed to read as 1st November 2025, but to me it says 11th January 2025 What wou...

Andy Geach 4 months ago in Billing & Account Management 1 Future Consideration

4 VOTE

Surface hourly usage data and charges

Usage pattern can change very quickly throughout the day so a daily granularity of usage/cost is not sufficient for us to analyse usage behaviour. We need a further granularity which is the hour by hour usage and charges in order to help us moni...

Guest about 1 year ago in Billing & Account Management 0 Submitted

15 VOTE

Add information to the billing API reponse

When retrieving the billing details through the API, we are missing some information for a perfect understanding (and automation) : - Number of nodes of the cluster. Indeed, without this information, the field "quantity" is kind of complicated to...

Guest almost 5 years ago in Billing & Account Management 1 Submitted

1 VOTE

FinOps Cost Export - FOCUS Data Model

We need to export MongoDb Atlas, … usage data in FOCUS format to handle those in our internal automated accounting. FOCUS is an essential part of FinOps Foundation evolved to be a industry standard. We need that to automate internal cost allocat...

Guest 4 months ago in Billing & Account Management 0 Submitted

Please enter your email address

FILTER BY CATEGORY