MongoByte
Welcome to the new MongoDB Feedback Portal!
{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.
Welcome to the new MongoDB Feedback Portal!
{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.
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What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. |
II canceled months later down the road, I got a bill. Please cancel this in entirety. I have already canceled it at least twice. Cancel it based on the original cancelation date. Please cancel it as if it was canceled two months ago.Like when I canceled it |
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What would you like to see happen? Describe the desired outcome or enhancement. |
cancel |
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Why is this important to you or your team? Explain how the request adds value or solves a business need. |
II was a student demoing this in a lab . .. |
What steps, if any, are you taking today to manage this problem? |
Not use again |
Thanks for reaching out. Account closure requests are handled directly by our Support team. Please contact MongoDB Support and they’ll be able to assist you with closing your account.
Here’s how it typically works:
Check your subscription/billing
Cancel any active subscriptions or clusters you don’t need.
Ensure your billing is up to date (no outstanding invoices).
Contact MongoDB Support
Go to the MongoDB Support Portal.
Log in with your MongoDB account.
Open a support case requesting account closure.
Include your account email and any relevant details to speed up processing.
Follow Support’s instructions
Support will verify your identity and may confirm that data and projects have been deleted before closing the account.