What problem are you trying to solve?

Focus on the what and why of the need you have, not the how you'd like it solved.

My MongoDB Atlas project keeps redirecting to the Invoice page.

• All issued invoices are fully paid (Amount Due = $0.00)

• There is only a pending invoice for current month usage

• Payment method is active and valid

• I am Organization Admin and Project Owner

It seems the project billing state is incorrectly locked due to a pending invoice.

Please help unlock the project billing state so I can access the dashboard.

Thank you.

What would you like to see happen?

Describe the desired outcome or enhancement.

Why is this important to you or your team?

Explain how the request adds value or solves a business need.

What steps, if any, are you taking today to manage this problem?