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Billing & Account Management

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Atlas tags exposed as labels in GCP billling

When you link your Atlas Account to the GCP Billing, the total cost comes through as an aggregated amount; I wish to use the Label functionality to further drill-down the costs by the Tag names and values assigned to Atlas resources (such as clust...
Guest about 1 year ago in Billing & Account Management 1 Submitted

Support Billing Alerts Based on Usage Date

Currently, Billing Alerts in MongoDB Atlas are triggered based on the Billed Date, not the Usage Date. This often results in alerts caused by delayed reporting from cloud providers, rather than actual real-time usage spikes. I suggest adding an o...
Guest 7 months ago in Billing & Account Management 0 Submitted

Do not reference "support" in billing page

Remove reference to "support" on the billing page. Specifically, when you scroll over the "?" bubble next to the Atlas Pro/Enterprise/Platinum line item the only information that pops up is "includes end-to-end support". Customers tend to view thi...
Guest over 2 years ago in Billing & Account Management 0 Submitted

Public API to get cluster pricing

Currently, we have to use the UI to get a pricing estimate for a cluster. Having a programmatic way to get this estimate would be very valuable.
Guest over 3 years ago in Billing & Account Management 4 Submitted

break an invoice down to the database level

We have different application using different DB on the same cluster. current billing break down on the cluster level which we can't itemized the bill and know how much each application usage on the bill. would like to have bill break down usage o...
Guest 7 months ago in Billing & Account Management 0 Submitted

break down usage on DB level on bill summary

We have multiple application using different DB on the same cluster, current bill has usage breakdown on the cluster level which we are not able to bill application for their usage, would like to have bill breakdown on DB level, so we can bill pro...
Guest 7 months ago in Billing & Account Management 0 Submitted

Include “Tag” Field in the Cost Explorer API Response

We would like to request an enhancement to the API functionality to better support our reporting needs. Specifically, we are asking for a “tag” field to be included in the response from the following endpoint: https://cloud.mongodb.com/api/atlas/v...
Guest about 1 year ago in Billing & Account Management 1 Submitted

More information about snapshots and oplog sizes for backup optimization

Backup optimizations always involve costs. However, currently, we only have access to the number of GB we are consuming. I'm not able to tell which snapshots are full or incremental. Also, when Continuous Backup is enabled, I can't see how much I'...
Guest over 1 year ago in Billing & Account Management 1 Submitted

Surface hourly usage data and charges

Usage pattern can change very quickly throughout the day so a daily granularity of usage/cost is not sufficient for us to analyse usage behaviour. We need a further granularity which is the hour by hour usage and charges in order to help us moni...
Guest over 1 year ago in Billing & Account Management 0 Submitted

Add information to the billing API reponse

When retrieving the billing details through the API, we are missing some information for a perfect understanding (and automation) : - Number of nodes of the cluster. Indeed, without this information, the field "quantity" is kind of complicated to...
Guest almost 5 years ago in Billing & Account Management 1 Submitted