Billing & Account Management

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Do not reference "support" in billing page

Remove reference to "support" on the billing page. Specifically, when you scroll over the "?" bubble next to the Atlas Pro/Enterprise/Platinum line item the only information that pops up is "includes end-to-end support". Customers tend to view thi...

Guest over 2 years ago in Billing & Account Management 0 Submitted

15 VOTE

Public API to get cluster pricing

Currently, we have to use the UI to get a pricing estimate for a cluster. Having a programmatic way to get this estimate would be very valuable.

Guest over 3 years ago in Billing & Account Management 4 Submitted

4 VOTE

Include “Tag” Field in the Cost Explorer API Response

We would like to request an enhancement to the API functionality to better support our reporting needs. Specifically, we are asking for a “tag” field to be included in the response from the following endpoint: https://cloud.mongodb.com/api/atlas/v...

Guest 11 months ago in Billing & Account Management 1 Submitted

4 VOTE

Surface hourly usage data and charges

Usage pattern can change very quickly throughout the day so a daily granularity of usage/cost is not sufficient for us to analyse usage behaviour. We need a further granularity which is the hour by hour usage and charges in order to help us moni...

Guest about 1 year ago in Billing & Account Management 0 Submitted

15 VOTE

Add information to the billing API reponse

When retrieving the billing details through the API, we are missing some information for a perfect understanding (and automation) : - Number of nodes of the cluster. Indeed, without this information, the field "quantity" is kind of complicated to...

Guest over 4 years ago in Billing & Account Management 1 Submitted

4 VOTE

More information about snapshots and oplog sizes for backup optimization

Backup optimizations always involve costs. However, currently, we only have access to the number of GB we are consuming. I'm not able to tell which snapshots are full or incremental. Also, when Continuous Backup is enabled, I can't see how much I'...

Guest over 1 year ago in Billing & Account Management 0 Submitted

1 VOTE

We would like to know the how to find out the inactive atlas cluster which are not actively using user more than two weeks and how to pause

We would like to know the how to find out the inactive atlas cluster which are not actively using user more than two weeks or some specific period and how to pause those cluster automatically which help us to save cost.

Guest 4 months ago in Billing & Account Management 0 Submitted

1 VOTE

We would like to know the how to find out the inactive atlas cluster which are not actively using user more than two weeks and how to pause

We would like to know the how to find out the inactive atlas cluster which are not actively using user more than two weeks and how to pause those cluster automatically which help us to save cost.

Guest 4 months ago in Billing & Account Management 1 Submitted

14 VOTE

Credits API

I need an API that will allow access to the items under credits in the billing page. This will allow me to pull this information daily into our master usage database to support our dashboards

Guest over 5 years ago in Billing & Account Management 0 Submitted

6 VOTE

Granular cost and inventory details

We are building a unified portal to view our databases and almost all other managed cloud providers like AWS provide instance level/node level view of clusters. Currently, there's no way for me to get instance level/node level inventory details. ...

Guest over 2 years ago in Billing & Account Management 0 Submitted

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