Billing & Account Management

Support Billing Alerts Based on Usage Date

Currently, Billing Alerts in MongoDB Atlas are triggered based on the Billed Date, not the Usage Date. This often results in alerts caused by delayed reporting from cloud providers, rather than actual real-time usage spikes. I suggest adding an o...

Guest over 1 year ago in Billing & Account Management 0 Submitted

6 VOTE

More information about snapshots and oplog sizes for backup optimization

Backup optimizations always involve costs. However, currently, we only have access to the number of GB we are consuming. I'm not able to tell which snapshots are full or incremental. Also, when Continuous Backup is enabled, I can't see how much I'...

Daniel Fernandes Bojczuk about 2 years ago in Billing & Account Management 1 Submitted

5 VOTE

Include “Tag” Field in the Cost Explorer API Response

We would like to request an enhancement to the API functionality to better support our reporting needs. Specifically, we are asking for a “tag” field to be included in the response from the following endpoint: https://cloud.mongodb.com/api/atlas/v...

Myungho Pok (복명호) almost 2 years ago in Billing & Account Management 1 Submitted

15 VOTE

Add information to the billing API reponse

When retrieving the billing details through the API, we are missing some information for a perfect understanding (and automation) : - Number of nodes of the cluster. Indeed, without this information, the field "quantity" is kind of complicated to...

Guest over 5 years ago in Billing & Account Management 1 Submitted

2 VOTE

Billing & Subscription

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. My MongoDB Atlas project keeps redirecting to the Invoice page. All issued invoices are fully paid (Amount Due = $0.00) ...

Trí Trọng 10 months ago in Billing & Account Management 2 Will Not Implement

1 VOTE

Already closed

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. II canceled months later down the road, I got a bill. Please cancel this in entirety. I have already canceled it at least ...

Connor Murphy 5 months ago in Billing & Account Management 1 Will Not Implement

14 VOTE

Credits API

I need an API that will allow access to the items under credits in the billing page. This will allow me to pull this information daily into our master usage database to support our dashboards

Guest over 6 years ago in Billing & Account Management 0 Submitted

4 VOTE

Surface hourly usage data and charges

Usage pattern can change very quickly throughout the day so a daily granularity of usage/cost is not sufficient for us to analyse usage behaviour. We need a further granularity which is the hour by hour usage and charges in order to help us moni...

Guest almost 2 years ago in Billing & Account Management 0 Submitted

13 VOTE

billing

The billing invoice is split by project. If we have multiple team in the same project, it a puzzle. We need to bill by cluster in this case.

Guest over 6 years ago in Billing & Account Management 4 Submitted

1 VOTE

Cluster inactivity

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. I got the email that the cluster is gonna be stoped and then see my project that i have use cms ui that be link and work w...

A7mD N/A 7 months ago in Atlas / Billing & Account Management 1 Will Not Implement

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