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Status Submitted
Categories Under Review
Created by Guest
Created on Oct 14, 2022

Provide Support Options For Non-Enterprise Accounts

There are accounts that are non-enteprise but still need access to direct support from MongoDB devs across the board. There are times where requesting assistance in the community forums are missed for months or years. Please provide a reasonably priced option for users to have more timely access to MongoDB support team. It will provide help for smaller/independent accounts and give MongoDB another fair source of revenue.