What problem are you trying to solve?

Focus on the what and why of the need you have, not the how you'd like it solved.

Hello, I accidentally deleted the cluster around 10:30 today. I hope to help reply to the data. This is very important. Thank you.

What would you like to see happen?

Describe the desired outcome or enhancement.

Hello, I accidentally deleted the cluster around 10:30 today. I hope to help reply to the data. This is very important. Thank you.

Why is this important to you or your team?

Explain how the request adds value or solves a business need.

Hello, I accidentally deleted the cluster around 10:30 today. I hope to help reply to the data. This is very important. Thank you.

What steps, if any, are you taking today to manage this problem?

Hello, I accidentally deleted the cluster around 10:30 today. I hope to help reply to the data. This is very important. Thank you.