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Status Submitted
Created by Peter Cassin
Created on Oct 19, 2026

Session Timeout causes queries to hang- should give meaningful popup to relogin

What problem are you trying to solve?

Focus on the what and why of the need you have, not the how you'd like it solved.

When using mongocloud for an extended amount of itme, or coming back to an open window, running even basic queries tends to hang forever. The only way around this is to refresh the whole page, which causes a relogin. Turns out the session was inactive but the lower level UI components didn't get the memo.

What would you like to see happen?

Describe the desired outcome or enhancement.

A popup should appear indicatin to the user that the session has timed out and asking them to relogin. Ideally this sould be an optional "OK" "cancel" in case they wish to save their current query/work in clipboard, which will be lost if the systema utomatically brings them to a login page

Why is this important to you or your team?

Explain how the request adds value or solves a business need.

Working heavily with mongo cloud it is easy to have a tab open with it running almost 24/7... because of slow queriesitis not always apparent whether the session has timed out or not.

What steps, if any, are you taking today to manage this problem?

Guessing whether I should refresh, if simple queries seem slow ctr+c-ing my workand refreshing the page tosee if it brings me right back in or jumps me to the login page