Welcome to the new MongoDB Feedback Portal!
{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.
We’ve upgraded our feedback system to better capture, track, and act on your feedback. Here’s what you need to know:
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What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. |
Hello, I am the Organization Owner of my MongoDB Atlas project, and my account shows “Email not verified.” My account is authenticated using Google (OAuth), and I never received any email verification link. |
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What would you like to see happen? Describe the desired outcome or enhancement. |
Could you please confirm whether my email is considered verified on your side, or manually mark it as verified? |
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Why is this important to you or your team? Explain how the request adds value or solves a business need. |
I want to ensure this does not cause issues with billing, access, or organization management in the future. Thank you. |
What steps, if any, are you taking today to manage this problem? |
Hi there, I hope this issue has been resolved. I redacted your email since this is publicly visible. If you are still experiencing issues, I would recommend reaching out to our support team. https://www.mongodb.com/docs/atlas/support/