Welcome to the new MongoDB Feedback Portal!
{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.
We’ve upgraded our feedback system to better capture, track, and act on your feedback. Here’s what you need to know:
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What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. |
Customer reports that many alerts are not properly handled as their actual importance is not noticed. |
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What would you like to see happen? Describe the desired outcome or enhancement. |
They would like to be able to send the alerts to different recipients, and by different channels, depending on the critical nature of the alert. |
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Why is this important to you or your team? Explain how the request adds value or solves a business need. |
This would help them properly manage and involve the relevant resources depending on the alert. |
What steps, if any, are you taking today to manage this problem? |
Hi @Guest , thank you for your feature request submission! I'd like to better understand the problem. We do send the alert severities to downstream alerting tools today. Please see our documentation here.
Is the ask to be able to route alerts to different destinations depending on the alert severity? If so, this would be a new feature request. Thanks!