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1 Not supported for the current status
Status Will Not Implement
Created by Flavio Orfano
Created on Jan 21, 2026
Merged feedback
This feedback has been merged into another feedback item To comment or vote on this feedback, please visit CUSTOMER-I-9731 Include Human-Friendly Cluster Names in Alert Notifications.

Add Cluster Name to Atlas Alerts Output Merged

What problem are you trying to solve?

Focus on the what and why of the need you have, not the how you'd like it solved.

Many alerts are difficult to act on, since they contain information about org & product, then the name of the host that triggered the alert. If you have many clusters in the same project (fairly common) it is very time-consuming / frustrating to go hunt for the relevant cluster.

What would you like to see happen?

Describe the desired outcome or enhancement.

Add the cluster Name in all alerts Output

Why is this important to you or your team?

Explain how the request adds value or solves a business need.

It will remove the Ops frustration and time-consuming process to investigate alerts.

What steps, if any, are you taking today to manage this problem?

Using Third party products to allow this. Third party product that can access MongoDB Observalility API.


  • Admin
    Frank Sun
    Feb 4, 2026

    as we already include the external customer-facing clustername in the alert details, I will be closing this as "will not implement". However, if there are specific alerts that do not include the cluster name, please do open a new aha so we can address that alert specifically. Thank you!

  • Admin
    Frank Sun
    Feb 2, 2026

    Hi @Guest can you provide more detail on what alerts are missing the cluster name? Only alerts that are relevant to a host/cluster will have a cluster name field. However, alerts that are relevant to a host should have the clustername in the alert metadata. I've attached two examples down below. If you have specific examples of alerts that are missing that field, please let me know! Thanks, Frank