Welcome to the new MongoDB Feedback Portal!
{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.
We’ve upgraded our feedback system to better capture, track, and act on your feedback. Here’s what you need to know:
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What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. |
I need to change billing method to pay our bill. |
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What would you like to see happen? Describe the desired outcome or enhancement. |
Provide clear button that enables user to easily update payment method |
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Why is this important to you or your team? Explain how the request adds value or solves a business need. |
If we cannot pay the bill, the database gets turned off. We loose customers and are unable to run our business properly. |
What steps, if any, are you taking today to manage this problem? |
I read the help; there is no way in my account to update the payment method despite the fact that I have billing admin access. |