MongoByte
Welcome to the new MongoDB Feedback Portal!
{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.
Welcome to the new MongoDB Feedback Portal!
{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.
I can't believe we are paying you $60K a year and cannot get even basic support 🤬
Hi Andrew,
I understand this situation is frustrating, and I’m sorry you’re feeling this way. I’d like to make sure we fully understand the specific support needs you’re referring to so we can connect you with the right assistance. Could you share more details about the issue or type of support you were expecting?
While our billing team isn’t best positioned to address your support request directly, I’ll be happy to route your feedback to the appropriate stakeholder once we have more information.
Thank you for bringing this to our attention.
Best regards,
Yuffie Zhang
Senior Product Manager
MongoDB