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Provide, part of the Cost Explorer API, the possibility to query the cost up to a specific point in time

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. API https://www.mongodb.com/docs/api/doc/atlas-admin-api-v2/operation/operation-createorgbillingcostexplorerusageprocess o...

Marius Daniel Negoita about 2 months ago in Billing & Account Management 1 Future Consideration

1 VOTE

Allow a backup payment method

What problem are you trying to solve? If my primary CC doesn't go though for some reason then I could lose service. This is crazy. What would you like to see happen? Add the ability to have one or more backup payment methods. W...

Jonah Werre 2 months ago in Billing & Account Management 1 Future Consideration

6 VOTE

Atlas tags exposed as labels in GCP billling

When you link your Atlas Account to the GCP Billing, the total cost comes through as an aggregated amount; I wish to use the Label functionality to further drill-down the costs by the Tag names and values assigned to Atlas resources (such as clust...

Guest about 1 year ago in Billing & Account Management 1 Submitted

1 VOTE

7 orgs automatically created for my user

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. I'ld like to report an issue with your login flow that results in a bunch or orgs created for my user. On https://cloud....

Harm Verhagen 2 months ago in Billing & Account Management 1 Future Consideration

3 VOTE

Support Billing Alerts Based on Usage Date

Currently, Billing Alerts in MongoDB Atlas are triggered based on the Billed Date, not the Usage Date. This often results in alerts caused by delayed reporting from cloud providers, rather than actual real-time usage spikes. I suggest adding an o...

Guest 8 months ago in Billing & Account Management 0 Submitted

12 VOTE

Do not reference "support" in billing page

Remove reference to "support" on the billing page. Specifically, when you scroll over the "?" bubble next to the Atlas Pro/Enterprise/Platinum line item the only information that pops up is "includes end-to-end support". Customers tend to view thi...

Guest over 2 years ago in Billing & Account Management 0 Submitted

10 VOTE

Faster way to create cases in the Support Portal

Felicia Hsieh about 2 years ago in Under Review 1 Submitted

1 VOTE

Add button to update billing payment method

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. I need to change billing method to pay our bill. What would you like to see happen? Describe the desired outcome or...

David Hays 3 months ago in Billing & Account Management 1 Will Not Implement

15 VOTE

Public API to get cluster pricing

Currently, we have to use the UI to get a pricing estimate for a cluster. Having a programmatic way to get this estimate would be very valuable.

Guest over 3 years ago in Billing & Account Management 4 Submitted

8 VOTE

Allow conditions for all alerts based on DB/cluster name

We have a need to route alerts based on our database/cluster's impacted instead of having them apply to any in the current project. I know some of them can condition based on host name, which uses the cluster name, but most alert types have no sim...

Guest about 2 years ago in Under Review 1 Submitted

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