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Status Submitted
Categories Charts
Created by Guest
Created on Jan 7, 2019

RELATED FEEDBACK

Increase query timeout

Sometimes it tooks too long to execute queries on large Collections (loading data for charts)
  • ADMIN RESPONSE
    Oct 18, 2025
    Timeout was increased from 60 seconds to 90 seconds. There aren't currently plans to increase it further, but keeping the issue open in case it needs it be looked at again in the future.
  • Guest
    Dec 11, 2023
    how can I request for increase in timeout to 10 minutes?
    Reply
  • Guest
    Aug 21, 2023
    We are increasing the timeout to 10 minutes now. This is not automatically enabled. Please reach out to support to increase the timeout to 10 minutes or more
    Reply
  • Guest
    Oct 12, 2021
    Hi, is it possible that the timeout is more than 90 seconds? We had a query running for >4h which started from Charts. Is there a way to edit the timeout?
    Reply
  • Guest
    Jan 13, 2020
    In the latest cloud release we have increased the query timeout from 60 to 90 seconds.
    Reply