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Status Submitted
Categories Charts
Created by Guest
Created on May 24, 2021

RELATED FEEDBACK

Add "stale" indicator to charts after filter change(s)

It would be very helpful for end-users of the Charts feature if charts that are "stale" because of changes to a filter have a visual indicator shown. It's potentially dangerous for a user to assume a chart has updated when it in fact hasn't yet started fetching data. This issue mostly impacts users on sub-optimal networks with reduced internet access speeds.
  • Guest
    May 31, 2021
    Hi Matt - Could you please elaborate on this request? We already show a loading spinner when the chart is refreshing due to a filter change. Is the issue that it takes a couple of seconds before we start loading? We do this deliberately in case you are still modifying your filters, but if this is the cause of confusion we can look into better UX treatment. Tom
    Reply