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Status Submitted
Categories Enterprise Advanced
Created by Guest
Created on Apr 28, 2020

RELATED FEEDBACK

Ability to customize subject line for System & Global Alerts

Currently there's no way to customize the subject line of either a system or global alert. The subject line only has the project name & time. It doesn't even say why the alert was generated until the email alert is opened. Having the ability to modify the subject line, even if it's to certain predefined fields such as alert condition for example would be helpful in addressing alerts in an efficient and effective manner.
  • Guest
    Nov 14, 2024
    I fully endorse this - it will allow support teams and service desks (even automation) to process any alert emails in a better manner.
    Reply