Skip to Main Content

MongoByte MongoDB Logo

Welcome to the new MongoDB Feedback Portal!

{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.

Status Submitted
Categories Under Review
Created by Guest
Created on Dec 6, 2024

Make unreplied comments editable

When creating a case, I often don't spell all the information I consider useful at once, for any tiredness or emotional reason. So I am as often stacking comments to my own case, prior to get any reply from support team. Reply that can take time, highly depending on severity. This brings absolutely no clarity to support tickets and is a later pain to drill down into. In any forum, one has ability to edit and modify a post until one another replied. Why can't MongoDB Support cases do?