What problem are you trying to solve?

Focus on the what and why of the need you have, not the how you'd like it solved.

We were porting from Flex to M10.

What would you like to see happen?

Describe the desired outcome or enhancement.

Before starting on a process that causes downtime on our database, there should be a step before the actual start to warn the user that proceeding will cause downtime.

Why is this important to you or your team?

Explain how the request adds value or solves a business need.

I thought you first buy the upgrade then there would be steps to proceed with the actual upgrade. In Atlas it just takes the database offline right after "Apply". I think that's a bit too quick.

What steps, if any, are you taking today to manage this problem?

As we already upgraded, there is no more steps to take for us. So this feedback is to enhance the experience for customers doing the same as we did later.