Welcome to the new MongoDB Feedback Portal!
{Improvement: "Your idea"}
We’ve upgraded our system to better capture and act on your feedback.
Your feedback is meaningful and helps us build better products.
We’ve upgraded our feedback system to better capture, track, and act on your feedback. Here’s what you need to know:
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What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. |
Hello, As a MongoDB Atlas customer and platform owner, I would like to share a feature suggestion based on a concrete operational need we are facing. Today, as the administrator of our MongoDB Atlas platform, we do not have a native way to communicate important messages directly to our end users when they log in to Atlas (either at the organization level or, ideally, at the project level). The idea would be to have a configurable notification or banner system within the Atlas UI that allows platform administrators to display custom messages to users upon login or navigation. These messages could be: Informational (e.g. “Happy New Year”, “Welcome to the platform”) Operational (e.g. “Cluster maintenance scheduled”, “Upcoming version upgrade”) Preventive or advisory (e.g. “Please review resource usage”, “Security recommendations”) From a functional perspective, such a feature could include: Scope selection (organization-level and/or project-level) Message type (static banner or scrolling message) Customizable visibility period (start/end date) Optional severity level (info / warning / critical) This capability would significantly improve communication, governance, and user awareness, especially in environments where MongoDB Atlas is used as a shared SaaS platform by multiple teams or customers. I believe this kind of native communication mechanism would add strong value for enterprise customers and platform owners. Thank you for taking this feedback into consideration. I would be happy to discuss this idea further if needed. Best regards, |
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What would you like to see happen? Describe the desired outcome or enhancement. |
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Why is this important to you or your team? Explain how the request adds value or solves a business need. |
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What steps, if any, are you taking today to manage this problem? |
Thank you so much for sharing this detailed feedback and the context around how you are using Atlas. I would love to learn more about your specific use cases and communication needs so we can better understand the problem you are trying to solve. Today, we likely would not be able to support fully custom notifications or banners in the Atlas UI for security and governance reasons. However, your suggestion around targeted, in-product messaging is very compelling. To help us explore this further, it would be really helpful to know:
Are there particular messages or alerts related to cluster usage, maintenance, or security that you wish Atlas would surface to your users but does not today?
In an ideal world, how would your users receive these notifications — for example, as an in-UI banner, a dismissible alert, an email, or a streamed alert into your existing tooling?
Any additional examples you can share (e.g., recent situations where you wished you had this capability) will help us better evaluate where this could fit on our roadmap.