What problem are you trying to solve?

Focus on the what and why of the need you have, not the how you'd like it solved.

Customers managing multiple projects currently lack control over which project or cluster is prioritized for upgrades. Many customers have separate production and non-production (e.g., staging or testing) environments, but they are unable to prioritize upgrades for non-production clusters. This makes it difficult to test upgrades in a non-production environment before applying them to production.

What would you like to see happen?

Describe the desired outcome or enhancement.

Provide customers with the ability to prioritize non-production environments for upgrades within their Atlas organization. This ensures that production projects are not upgraded before non-production environments, allowing customers to perform application testing and identify potential issues prior to upgrading their production environment.

Why is this important to you or your team?

Explain how the request adds value or solves a business need.

This approach will minimize unnecessary production impacts, as customers can identify issues in non-production environments first. It improves customer satisfaction, reduces high-severity cases, and provides a more logical and efficient upgrade process.

What steps, if any, are you taking today to manage this problem?