Billing & Account Management

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Please provide better feature for payment, Because your support teams are stupid, They are not able to resolve the issue

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Guest about 2 years ago in Billing & Account Management 0 Submitted

Include the MongoDB VAT number in the automatically generated invoice

As a foreign company, it is necessary to have the VAT number of the invoice to proceed with corporate expense deductions.

Guest about 2 years ago in Billing & Account Management 0 Submitted

1 VOTE

Provide a more granular breakdown of monthly Atlas billing (in the Azure dashboard)

Provided more flexibility/transparency into the monthly Atlas spend for Azure marketplace customers (in the Azure billing dashboard). Ie. allow users to break down spend by project, tag, cluster etc. Currently, only a single total monthly spend v...

Guest about 2 years ago in Billing & Account Management 0 Submitted

1 VOTE

Restrict Organization Subscription/Credit to certain Project(s)

We want multiple internal groups to belong to a single Payer Atlas Organization for our company to simplify management but those groups also have separate internal cost centers. Currently if any single project purchases atlas marketplace subscrip...

Guest over 2 years ago in Billing & Account Management 0 Submitted

2 VOTE

payment

Add PIX payment method. I don't know how much of a hassle it's to implement such payment method for brazillians, but I think it would be one of the "killer feature" for us. Thank you.

Guest over 4 years ago in Billing & Account Management 0 Submitted

1 VOTE

Data Usage Reporting & Improved Profiler

The Current Problem: The existing issue stems from MongoDB's inability to provide concrete evidence supporting the data charges for your data usage. This predicament becomes especially troublesome when your system typically operates within a data ...

Guest over 2 years ago in Billing & Account Management 0 Submitted

2 VOTE

Self-served spend reports

UK customer, would like self-served spend reports, and the ability to slice and dice, like Google and DoiT their GCP re-seller. The current approach is very old fashioned.... manual etc.

Guest almost 5 years ago in Billing & Account Management 0 Submitted

2 VOTE

Update PayPal email address

I have found that once a PayPal email address has been captured, your system won't let me update it, even if I delete it and replace it with completely different information on PayPal's end. PayPal email addresses should not be immutable informati...

Guest almost 5 years ago in Billing & Account Management 1 Submitted

1 VOTE

Add more detailed information about SUSPENDED account state

When an account get susspended due to some debt on invoices. Please add a detailed step by step process indicating how the service gonna be stopped after some time. This, becuase today in the email, you only say "please pay the invoice" but you do...

Guest over 2 years ago in Billing & Account Management 0 Submitted

1 VOTE

Request billing invoices via API calls at project and cluster level

We need the possibility to request billing invoices via API calls at the project and also cluster level. The information should be available as it is broken down in the invoices that can be downloaded from Atlas as a csv file.

Guest over 2 years ago in Billing & Account Management 0 Submitted

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