Feedback

Do not reference "support" in billing page

Remove reference to "support" on the billing page. Specifically, when you scroll over the "?" bubble next to the Atlas Pro/Enterprise/Platinum line item the only information that pops up is "includes end-to-end support". Customers tend to view thi...

Guest over 2 years ago in Billing & Account Management 0 Submitted

16 VOTE

Can you add support for storing the archive data in GCP cloud storage?

The Cold Storage (Archiving) is available only in AWS S3 as of now. Can you please make it available in GCP cloud storage to move all the MongoDB archives?

Guest over 3 years ago in Atlas Backups 4 Submitted

3 VOTE

Support Billing Alerts Based on Usage Date

Currently, Billing Alerts in MongoDB Atlas are triggered based on the Billed Date, not the Usage Date. This often results in alerts caused by delayed reporting from cloud providers, rather than actual real-time usage spikes. I suggest adding an o...

Guest 8 months ago in Billing & Account Management 0 Submitted

1 VOTE

7 orgs automatically created for my user

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. I'ld like to report an issue with your login flow that results in a bunch or orgs created for my user. On https://cloud....

Harm Verhagen 3 months ago in Billing & Account Management 1 Future Consideration

15 VOTE

Public API to get cluster pricing

Currently, we have to use the UI to get a pricing estimate for a cluster. Having a programmatic way to get this estimate would be very valuable.

Guest over 3 years ago in Billing & Account Management 4 Submitted

1 VOTE

Add button to update billing payment method

What problem are you trying to solve? Focus on the what and why of the need you have, not the how you'd like it solved. I need to change billing method to pay our bill. What would you like to see happen? Describe the desired outcome or...

David Hays 3 months ago in Billing & Account Management 1 Will Not Implement

13 VOTE

Online archive delete possibility

To free up space in the Online Archive (OA) and comply to GDPR . It would be good to delete not only by "age" the data in an OA, but also by a customize query, similar like the option the data is transferred to the OA from a collection. (A custom ...

Guest over 3 years ago in Atlas Backups 1 Submitted

2 VOTE

FinOps Cost Export - FOCUS Data Model

We need to export MongoDb Atlas, … usage data in FOCUS format to handle those in our internal automated accounting. FOCUS is an essential part of FinOps Foundation evolved to be a industry standard. We need that to automate internal cost allocat...

Guest 6 months ago in Billing & Account Management 0 Submitted

22 VOTE

Allow users to download backup snapshots from BYO-KMS encrypted clusters

Many clients download backup snapshots to keep an offline copy of their data either to restore it into their on-prem development environment or to keep an offline copy of their data. At the moment, Atlas does not allow downloading backup snapshots...

Guest over 5 years ago in Atlas Backups 0 Submitted

8 VOTE

Support Online Archive in Azure Switzerland North region

Please make Online Archive available in Azure's Switzerland North region We are using MongoDB Atlas in Azure notably to store personal health data of patients. We are based in Switzerland (which is not part of the EU), and the regulation requires...

Guest about 2 years ago in Atlas Backups 0 Submitted

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