Feedback

Add a button to retry to collect a payment on the billing - invoices tab

Add a button to retry to collect the payment from a credit card on user request. This will help when there are problems with the credit card funds or credit limit.

Guest almost 3 years ago in Billing & Account Management 0 Submitted

3 VOTE

Please add a debit card payment method.

Some countries use debit cards primarily so it would be great if we could have that option as a payment method.

Guest over 4 years ago in Billing & Account Management 0 Submitted

1 VOTE

Data transfer costs - Capacity Units Breakdown Invoice

On the invoices include the costs of data-transfer based on capacity units / hour. Capacity units are calculated based on 3 categories: "New connections or flows","Active connections or flows" or "Processed bytes". One of the difficulties from th...

Guest over 1 year ago in Billing & Account Management 0 Submitted

1 VOTE

One tab or one button to quit from the whole platform without begging the support to help

There is no simple way to quit the service and erase the data. You have to go though clusters, projects and organizations without any links provided. The links given in messages are misleading. I had to work with helpdesk for almost an hour just t...

Guest over 1 year ago in Billing & Account Management 0 Submitted

2 VOTE

Restore indexes from AWS S3 snapshot.

While working with export snapshot to AWS S3, I found there is no way to restore indexes from metadata.json, along with data there must be opportunity to restore indexes as well otherwise have to rely on custom solutions and this may include exter...

Guest over 3 years ago in Atlas Backups 0 Submitted

1 VOTE

Improve Atlas cost utilization tracking by time and label

Currently for any Atlas instance, cost granularity is limited to the cluster. It would be a significant improvement to enable cost utilization tracking by database for storage and compute. Specifically, storage and cost records should be granular ...

Guest over 1 year ago in Billing & Account Management 0 Submitted

2 VOTE

Query Online Archive over Web UI

There is currently no possibilty to query a collection of an Online Archive via the Web UI of Atlas. This is only possible for the "normal" collections. It would be great if it would be possible to also query Online Archivce collections similar. ...

Guest over 3 years ago in Atlas Backups 0 Submitted

1 VOTE

Billing

What am I paying $60 a month for??? We only set it up and wired it to our Azure services; there is no data being run through it, we only hit it 2-3 times to test the APIs and make sure they work - it has been sitting dormant for 5 months, and I've...

Guest almost 2 years ago in Billing & Account Management 0 Submitted

3 VOTE

Never delete the most recent backup snapshot

When backup snapshots cannot be completed as scheduled, and they are behind, Ops Manager really should NEVER delete the most recent snapshot. For example, if the snapshot retention policy is to take a backup every 24 hours and keep daily backups f...

Guest over 5 years ago in Atlas Backups 0 Submitted

3 VOTE

Allow instant backup on every type of cluster

Allow to create a backup when we want, on every type of cluster (like we could do with mLab plans)

Guest over 5 years ago in Atlas Backups 0 Submitted

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